For orders made through Zendrop Fulfillment, we don’t require anyone to return anything. Shipping an item back to the warehouse in China is very expensive so it doesn’t make sense to do that. 

For shipped orders, Zendrop will issue a no questions asked refund , and it is within 30 days of the order being delivered.

For orders not using Zendrop, and using USPS The Everything Creative Store will issue a full refund as long as it is within 30 days of being delivered.

If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued.

If your order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, we will issue a replacement order to be shipped.

For lost in transit or stolen packages, there's two options available to you. We can either refund you for the entire order OR we will ship out a single replacement per order, free of charge -- it's completely up to you.